Online Transactions
When you purchase goods or services via the website you must pay for those goods and services at the time of purchase by an accepted payment method available during the checkout procedures. We make no guarantee as the availability of goods advertised as available for purchase via this website. Please note that credit card orders may be subject to a proof of identity check before being dispatched.
Paying By Credit Card
If you are purchasing your order using a credit card, on www.renatojewellers.com, Renato Jewellers may require the card holder to provide additional payment & ID verification upon request by responding to an instruction email that will be sent to you after you have placed your order.
Renato Jewellers reserves the right to cancel an order if the card or ID originally used for the purchase cannot be presented by the cardholder upon request, or if the submitted proof of card or ID is considered unsatisfactory, or in the case the original payment has been withheld or disputed by the card issuing bank.
Credit card details are held in a secured environment and transferred through an internationally accepted system.
We accept three major credits cards: American Express, Visa and MasterCard. If you do not wish to provide proof of ID, you can use other payment options such as PayPal. ( fees apply using paypal )
Pricing & Quotes
In some cases, prices advertised online may differ from those in-store, for example in the case of an online only promotion or store-specific sale. Special discounts offered in store are valid only at the store of issue and subject to expiration and updated discounting practices. Any special pricing is valid only for stock on hand and is not valid on special, custom or forward orders.
Returns Policy
All goods purchased via this website are subject to our returns policy.
Product Disclaimer
Typographic errors on the site, catalogue and all marketing materials including emails are subject to correction.
Prices listed on the site are updated intermittently and Renato Jewellers will take all reasonable precautions to ensure this is error free. Errors due to this process are subject to correction.
Stock Photography
Reasonable care is taken to ensure that photographs on this website and in digital catalogues reflect the true appearance of product. Some items may appear larger or smaller than their actual size, some items have been enlarged to show detail and some colours may differ due to lighting and technicalities of photography.
Disclaimer Relating to Errors
Despite all reasonable precautions on our part, this website cannot be guaranteed to be error free. The existence of any such errors will not be a breach of the agreement.
Amendments
Renato Jewellers reserve the right to amend these terms and conditions.
We endeavour to display all information correctly, but reserve the right to correct errors. While we intend to have every item in stock, occasionally we may encounter unforeseen difficulties. Equivalent goods may be offered if stock is unavailable unless otherwise stated.